The second-hand marketplace Users Share Anger Over Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.